Shipping Policy

Shipping Policy

At ethnic-ela.com, we are committed to ensuring that your order reaches you in a timely manner. Please review our shipping policy to understand how we process and deliver your orders.

Shipping Regions

We currently ship domestically within India only. We do not offer international shipping at this time.

Delivery Times

Our delivery times vary depending on the location of our warehouses. You can expect your order to be delivered within 2-7 business days after it has been processed.

Shipping Fees

• Free Shipping: We offer free shipping on all orders made through online payments.
• Cash on Delivery (COD): For COD orders, a 5% additional charge is applied to cover handling fees.

Order Processing

We process orders immediately upon receipt. Orders placed after business hours will be processed the following business day.

Shipping Carriers and Tracking

We work with multiple domestic shipping partners and aggregators. You will be notified as your order progresses, and once your order is dispatched, an AWB number will be shared via email/SMS. You can use this to track your shipment through the respective carrier’s tracking system.

Order Issues

For any issues related to lost, damaged, or delayed shipments, please refer to our Terms and Conditions for guidance on resolution processes.

Expedited Shipping

We currently do not offer expedited shipping options. However, we are working on launching this service soon, so stay tuned for updates.

Returns and Refunds

For information on our return and refund policy, please refer to our Cancellation and Refunds Policy.